Beta Test Installation Guide
01Device Requirements
| Item | Requirement |
|---|---|
| Supported OS | iOS 15.0 or later |
| Supported devices | iPhone running iOS 15.0 or later. iPad is not supported during the beta period. |
| Installation tool | TestFlight (free from the App Store) |
| Account | The same Apple ID as your invitation email |
| Network | Wi-Fi recommended for the initial download |
02How to Join the Beta via TestFlight
No prior experience needed. Just follow the steps below and you can install the beta app in about 5 minutes. No technical knowledge required.
The whole flow at a glance
① Request beta access → ② Open the install link → ③ Install the TestFlight app → ④ Install ShopLive Studio beta → ⑤ Feedback & rollout discussion
Request beta access
To join the beta, let your CSM know. Your CSM will send you the beta app install link.
Open the install link
Open the link you received on your iPhone.
※ The link must be opened on an iPhone. It won't work on a PC or Android device.
Install the TestFlight app
On the link screen, tap [Install TestFlight] to install TestFlight for free from the App Store.
※ If it's already installed, skip this step.
Install ShopLive Studio beta
After installing TestFlight, you'll be taken to the ShopLive Studio page automatically. Tap [Install] to install the app.
※ An orange dot (●, the beta badge) on the app icon means it installed correctly.
Initial feedback & rollout discussion
After trying it out, share your feedback via your CSM channel or in-app feedback, and we'll discuss the next steps in a meeting.
Frequently Asked Questions (FAQ)
| Question | Answer |
|---|---|
| Is there any cost? | No. Both TestFlight and the beta app are free. |
| Is it safe? | Yes. TestFlight is an official Apple app, and the beta app is also distributed after Apple's review. |
| I didn't get the invitation email | Check your spam folder, and ask your contact to confirm that the Apple ID email address you provided is correct. |
| Does it work on Android? | This beta is for iOS (iPhone) only. iPad is not supported either. |
| Will it conflict with the existing app? | The beta app installs as a separate build, so it runs independently of the production app. |
| How long can I use it? | Each beta build can be used for up to 90 days after installation; after that, an update is required. |
| How do I stop testing? | In the TestFlight app, tap Studio v3 → "Stop Testing." |